Question 1

What payment methods do you accept?

Accepted Answer

We accept credit/debit cards and cash payments in certain destinations.

Question 2

Is it necessary to bring the voucher?

Accepted Answer

Yes, it’s required to present the voucher as proof of purchase and to confirm the number of passengers. You can show it digitally on your smartphone or tablet.

Question 3

What happens if I arrive late to the meeting point?

Accepted Answer

If you arrive late, the tour may proceed without you, as we follow a strict schedule. We recommend arriving at least 10 minutes in advance.

Question 4

Are there any restrictions for people with reduced mobility or medical conditions?

Accepted Answer

Some tours may not be suitable for individuals with limited mobility or certain medical conditions. Please contact us before booking to confirm if the tour is appropriate for you.

Question 5

How do I know if my reservation is confirmed?

Accepted Answer

Your reservation is automatically confirmed at the time of purchase. If you need to make any changes, please contact us via email or phone.

Private 2-Day Combo Tour: Teotihuacan and Basilica of Guadalupe + Xochimilco, Coyoacan and Frida Kahlo Museum

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